February 3, 2020
Greetings –
Leon Mullet joined our staff on January 6th as Maintenance Tech, a welcome addition for us all but especially for Maintenance Supervisor Peter Fehr, who had been handling most of maintenance on his own since October.
Peter and Leon have been busy taking care of our home, along with Property Manager Toni Giliberti and Administrative Assistant Marie Sargeant. Attention to both routine responsibilities and larger projects are all critical to Bel Mare. These are some of the things they have been working on during the last few weeks:
Building 2 pool and spa have been resurfaced.
Final delaminated glass was replaced.
Peter cut grooves in amenity deck sidewalk for water drainage.
Marie arranged a special pickup of residents’ Christmas trees that Peter had set aside, supervised by Leon.
During a regular property walkthrough, Toni and Marie noticed a large amount of debris in the Fitness Center Lap Pool. Toni contacted the pool maintenance company to make sure it was not being overlooked.
Toni noticed a loud whistling noise coming from an amenity level window that had just been replaced. She contacted the vendor, which returned to make repairs.
Carpet in Building 1 Social Room was deep-cleaned.
Leon replaced non-skid strips in a Guest Suite bathroom, adjusted interior doors on amenity level so they open and close easily, patched and touch-up painted service corridors, washed out trash dumpsters.
Toni contacted Manatee County to obtain answers to a resident’s questions about swimming at night.
Pool supply room doors near the pool heaters had been badly rusted and corroded from harsh pool chemicals for years. Last year, we were advised that replacing these steel doors would cost more than $10,000. Peter and Leon obtained the special steel doors and replaced them in-house for about $1000!
Peter and Leon repaired an exterior Social Room door that had not been latching properly.
After Peter noted that the new pool tile color did not match, Toni contacted the vendor to return and replace the mismatched tiles.
Trash chute was cleaned.
Service elevators in both buildings were stripped and a new coat of wax applied.
Marie contacted the elevator vendor to request a partial credit for a service call in the amount of $484.00.
Marie also contacted the elevator vendor about monthly preventive maintenance services that were contracted for but have not been followed through. She obtained a credit for those services in the amount of $3,843.00.
Fire panel boards, remote annunciators, power supplies, batteries were replaced, surge protection added at the main panel.
Peter contacted a vendor to repair the front exit gate. Their initial repair failed, Peter contacted them to return to replace the motor.
Leon touch-up painted the Billiards Rooms, repaired door handle on Building 2 Billiards Room, power washed ceiling of overhang at fitness center that was covered with bug infestation marks.
During the time that the Building 1 Service Elevator was not working, Peter decided to take preliminary measurements of the comparative humidity levels in Buildings 1 and 2. Humidity was much lower in Building 1 when the service elevator was not being used. Peter and Toni discussed air entering the elevator shafts at ground level in the garages as introducing humidity into the buildings, and the need to follow up to address. Solution could also help alleviate elevator malfunctioning suspected to be exacerbated by wind entering elevator shafts.
The first Frontier bill was received since Marie called to review our outdated plan. The bill was cut in half!
Toni audited key fobs to ensure accuracy during move-ins.
Several residents inadvertently double-paid maintenance fees. Toni contacted Castle and was able to get refunds within a few days.
Fire pump repaired and fuses replaced.
Toni contacted public works to perform an additional trash pickup to accommodate the many additional discarded boxes accumulated during the holiday season.
A new winch was installed on one of the tennis court nets.
Toni stopped vendors from using passenger elevators for deliveries.
Marie helped owners with autopay and other payment questions.
Marie followed-up and troubleshot with vendor to determine why key fob system was not working in Building 1.
Peter powerwashed pool lounge chairs.
Peter determined that an irrigation controller ribbon had been sliced, causing the system to shut down, preventing irrigation in front of buildings 1 and 2. The ribbon has been replaced and the system is running again.
Old domestic water pump in Building 2 failed, Peter followed up with vendor for repair.
The grates in the Building 2 pool were not completed as contracted. Toni contacted vendor to have them redone.
Peter strung Christmas lights on palm trees for the holidays.
Peter noticed bug infestation on plants and notified the landscaper.
Toni and Marie assisted with setting up CastleClick and began using it to process invoices.
Building 1 pool valve was not functioning properly, causing the pool to overfill. Vendor technicians were notified and returned to address it.
Pool lights that were not functioning were troubleshot and have been fixed.
Toni and Marie worked closely with the financial staff at Castle to implement the final transition from Condominium Associates.
Toni and Marie have been reviewing the contract book on an ongoing basis to remove outdated contracts and keep it current.
Marie contacted Frontier to determine why incoming lines at Fitness Center were not active, had them reactivated, and requested a credit for the time that they were not working properly.
Frontier updated set top boxes for TVs in Guest Suites.
Two malfunctioning annunciators in Guardhouse were malfunctioning and have been repaired.
Smoke detectors replaced in Fitness Center a/c closets and new fire panel installed.
Peter powerwashed exterior stairs from amenity level to ground floor.
Domestic water booster pump replaced in Building 2.
Toni reviewed security videos in response to several incident reports.
First floor exterior service doors were sanded, primed, and painted in both buildings.
Rusted hinges on first floor exterior doors were replaced with new stainless steel hinges.
Amenity deck floor drain arteries were clogged in the pump room. They have been cleaned with an augur and are working properly again.
Thank you for all your hard work!
Best,
Valerie Biebuyck
Bel Mare Board President
